When people talk about outsourcing, especially traditional outsourcing, people usually feel unreliable. The reason is that software outsourcing is a non-standard service, and it is difficult to fully agree on the work content at the beginning. The fundamental reason lies in industry barriers and information asymmetry. The demand side usually expounds business needs, while developers face development needs directly.
In addition, there are a large number of unreliable outsourcing companies in the market, and the team members generally have low professional level and poor service awareness. Create a brand image through distorted packaging and acquire customers at low prices. For the demand side who does not understand the industry, it may be deceived.
For the demand side, the significance of outsourcing is to let professional people do professional things and reduce project costs.
But the point is to let professional people do professional things to solve project needs, rather than putting the cart before the horse and blindly pursuing cost reduction. If the entire outsourcing industry is considered to be equally risky, the demand side will most likely choose low-cost trial and error, and will often fall into a quagmire. It was also mentioned before that whether an outsourcing project is reliable or not depends on the joint efforts of the demand side, the service side, and the platform side. It is actually irrational to simply attribute whether outsourcing is reliable or not to the outsourcing company.
But this time the focus is on the outsourcing company.
Facing the demand side, we will start from solving problems, first understand what business the demand side wants to do, dig out the real core needs of the demand side, and on this basis, provide the demand side with appropriate technical solutions based on project experience.
Facing the team itself, it can focus on project management, cultivate service awareness, and consciously accumulate and maintain team reputation.
In general, the essence of business organizations is to provide solutions. Reliable business organizations usually have two qualities, professionalism and sincerity.
For outsourcing teams, it is mainly reflected in three aspects:
1. Be able to clarify the boundaries of one’s own abilities.
2. Be able to provide professional solutions.
3. Be able to consciously control costs for customers.
In a word, it can solve the problems encountered in business development from the perspective of the demand side. For such an outsourcing company, the evaluation from the demand side is naturally excellent.
